Paul McAleer
Paul McAleer

Hello! I'm Paul McAleer. I make big ideas approachable.

Now, I know. I get it. Making things simple via experience & product design is a challenge. No one wants to learn your site hierarchy, or how to use a mysterious interface, or decipher why it's so much easier to just call someone up than it is to use an automated chat. Design and technology can be empowering and it can truly change us – but only if we understand its ramifications and use it as a force for good. I believe information architecture and good design can make things simpler for people from all backgrounds, ethnicities, and identities.

I’m a UX Director at Bounteous, where my team creates big-picture digital solutions for fantastic clients. We take a very human-centered approach, through direct research and strategy, to create websites and apps that not only do what they need to do but satisfy business goals as well.

Beyond that, I’m a leader in the UX community. I created a video training class for O’Reilly Media, I was the very first instructor at General Assembly Chicago, and have taught at General Assembly Denver, Columbia College Chicago, and Girl Develop It Denver/Boulder.

I was the organizer for World IA Day Denver in 2019, successfully returning this global event to my city. I’ve spoken at conferences including Design & Content, SXSW Interactive (twice), WebVisions (twice), CreativeMornings, and UX STRAT. And for three years I co-hosted the podcast Designing Yourself with Whitney Hess. I’ve appeared on multiple podcasts that, comically, never got released to the public. So let’s pretend they did.

I live in beautiful Denver, Colorado with my wife, son, and pooch. I don’t know how to ski.

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Notable clients

Not Healthcare

  • Expedia

  • Orbitz

  • 3M

  • Gogo

  • BECU

  • Tempur-Sealy

  • Woodward, Inc.

  • Dillard’s

Healthcare

  • Stanford Hospital & Clinics

  • ProMedica (OH)

  • UnitedHealthcare

  • MetroHealth (OH)

  • Cincinnati Children’s Hospital

  • NorthShore HealthSystem (IL)

  • SCL Health

  • Banner Health

  • The Joint Commission

  • Morrisey Associates

Formal biography for media & events

Paul McAleer is a leader in the UX community, with 20 years of experience in design, information architecture, and user research.

Paul is a UX Director at Bounteous, where they lead diverse teams creating big picture digital solutions for clients across many industries. The work they led for 3M’s intranet was recognized as a 10 Best Intranet in 2019 by Nielsen/Norman Group, and Paul established the UX practice at wi-fi provider Gogo. Other notable clients include Orbitz, Expedia, BECU, UnitedHealthcare, and Stanford Hospital & Clinics. In addition, they’re an advocate for diversity in the digital design field, having co-created the Diversity & Inclusion practice at Rightpoint, and actively working on D&I at Bounteous.

Paul has spoken on UX, IA, and content internationally including repeat performances at SXSW Interactive and WebVisions, Design & Content, and CreativeMornings Denver. Paul was the organizer for World IA Day Denver 2019, and has been a volunteer at the IA Conference. Paul's writing has been published in UX Matters, and Paul's photography was featured in the book Communicating with Pattern: Stripes.

A Chicago native, Paul now lives with their family in beautiful Colorado.